The Proper way to get mail is to set up Outlook or Windows Mail (if you’re on a windows computer), Apple Mail if you’re on a Mac or the built in email client software on your iPad, tablet, smartphone or any other internet device.
What’s nice about an email “client” software is that your email comes to you. You should not be logging in anywhere to “get” your mail. Your mail should come to you automatically when it is sent. Most email clients are free, you just need to set them up, so what are you waiting for?
Ready? Ok, lets set up your email client software so your email can come to you!
In your hosting control panel, under MAIL, to the right of each email account you will see a round “i” icon. Click that icon to get your settings for outlook and other email programs.
Recommended Settings are
Your password will be the unique email password you created for that email address. They are case-sensitive.
port 25, 26 (or port 587 if 25 is blocked by your Internet Service Provider)
*Many people will not be able to use Port 25. Contact your Internet Service provider for assistance because they help folks every day with their email.
IMAP will work with the default settings (Port 143 No SSL)
GETTING HELP TO SET UP YOUR EMAIL CLIENT SOFTWARE
Setting up email can be frustrating. The settings on the “i” icon in your hosting panel (MAIL PAGE) are the only settings we have. If those settings aren’t working for you, we don’t have any special “secret” settings. We don’t know what you’ve enabled in your outlook or your other software on your own computer. We can’t give support or troubleshoot your other software from other companies. You might need to contact your internet service provider to see what settings they recommend and what ports they block. They also help people set up email every day. Additionally, if you’re trying to set up email on your mobile phone you can get help from your mobile phone provider. Just tell them the settings from the “i” icon shown above.
OTHER WAYS TO GET MAIL
If you cannot figure out setting up your email client on your computer or on your smart phone, iPad or tablet, there are 2 other options for getting your email, but they are not recommended or convenient:
You can log into webmail at http://webmail.YourDomainHere.com (just replace the “YourDomainHere.com” with your own domain. Keep in mind this is not recommended or convenient. Your email should come to you automatically when it arrives (in an email client), you should not be logging in anywhere to get it. That’s why we do not recommend webmail.
You can log into Mail2Web for free http://mail2web.com. Keep in mind this is not recommended or convenient. Your email should come to you automatically when it arrives (in an email client), you should not be logging in anywhere to get it.
USERNAMES AND PASSWORDS:
Your Username for mail is your entire email address. Your password is the unique password that you created for your email account. This is not automatically the same as your password for your web hosting account. And, passwords are case sensitive, so if you created your email password as PassWord32! it will not work if you type password32!. Got it?
Good luck with your email, and be sure to set up that email client software so your email will come to you! It’s awesome!